Vil du være med til at opbygge fremtidens bank i Norden?

Vi lever vores brand ved at have en kultur, der er gennemsyret af vores værdier - Simpel, personal and fair. De er nøglen til, hvordan vi bliver det oplagte valg for vores kunder og den bedste arbejdsplads for vores medarbejdere.

Personer laver gruppearbejde

Vil du være en af os?

Se vores ledige stillinger i Norden.

Senior Compliance Specialist

Vi er for tiden på utkikk etter en Senior Compliance Specialist til vårt compliance-team i Oslo. Som Senior Compliance Specialist vil du ha en verdifull rolle i å støtte forretningsfunksjonene og dine compliance-kolleger innen området produktstyring og kundebeskyttelse (Product Governance & Consumer Protection - PG&CP). Vårt compliance-team er en nordisk funksjon med ansatte i Norge, Sverige, Danmark og Finland, og er ansvarlig for å kontrollere compliance innenfor AML, GDPR, Regulatory Compliance, PG&CP og Reputational risk.

Om rollen:

Som Senior PG&CP Compliance Specialist vil du være ansvarlig for følgende aktiviteter:

  • Støtte forretningsfunksjonene i godkjenningsprosessen for nye produkter
  • Støtte, utfordre og monitorere bankens håndtering av compliance-risiko og gi råd til ledelsen om compliance-relaterte hendelser eller risikoer
  • Utføre compliance-risikovurderinger og monitorerings- og testaktiviteter
  • Gi innspill til ledelsesrapporter og utkast til eskalering i tråd med gjeldende rammeverk
  • Utarbeide og oppdatere interne retningslinjer og prosedyrer, inkludert implementering av gruppens styringsdokumenter i den nordiske banken
  • Opprettholde en oppdatert bevissthet om regulatoriske emner og bransjetrender relatert til PG&CP-området.

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Sales Finance Support Specialist - temporary position

We have an interesting full time temporary position – could you be the one we are looking for?

Sales Finance Key accounts are merchants that are typically smaller chains to single merchants. This cluster and group contribute for a large and important share of Santander NBV. In order to successfully operate, manage and to serve this group, we need to develop efficient way of working including high degree of harmonization and automation/digitalization with more standardized products and services offered to the market. At the same time, the key will be to get the merchant to perceive us as local and close to their business. This can be done by industry segmentation with standardized industry specific campaigns to boost at sales peaks etc. Summarized, the key in this part will be to operate with a very high degree of Sales Force Effectiveness and to balance that with a competitive merchant satisfaction.

The most important thing is to get the right person with mindset that drives things forward and also want to continue within sales.

Main task and responsibilities

As Sales Finance Support Specialist you are responsible for supporting the SF organization mainly the Key Account Managers with primarily administrative tasks e.g. contract management, pricing administration, Competition input, campaigning both for new and current partners.

The tasks will include, but not be limited to the following:

  • Overview of system set-up for SF merchants

  • Managing merchant contracts

  • Bonus and commission overview

  • Responsible for onboarding of new merchants

  • Campaign management

  • Store training

  • Coaching, goal setting and monitoring of stores

  • Sales competitions

  • Support in making of analysis and presentations

  • Project participation

Personal Characteristics

  • High energy and drive, strong ability to deliver on goals

  • Customer and sales oriented – strong and passionate interest for business and selling

  • Strong problem solver, Sees opportunities

  • Cross-functional team player. Building relationships, influencing, integrating and co-operating

  • Result oriented and structured

  • Ability to execute also under pressure

Competencies and Skills

  • Strong administrative strength

  • Local system knowledge

  • Project leader skills

  • Able to handle separate tasks simultaneously

  • Analytical and financial background

  • Overall business and product understanding (Incl portfolio dynamics and pricing)

  • Strong oral and written communication skills, both Swedish and English

  • Strong skills in MS Excel and PowerPoint

We offer

  • A full time (100 %) temporary position from mid May 2024 to end September 2024

  • An opportunity to work in a large, high-performing international company, in a dynamic environment that is constantly changing

  • A corporate culture that is professional and dynamic, yet informal. Bureaucracy is kept to a minimum, as we expect our skilled employees to make long lasting and impactful decisions to shape our future

  • Highly competent, dedicated, and friendly co-workers with strong collaboration across the Nordics

This position is located in Helsinki.

Interested?

If you have the right profile and enthusiasm, please submit your application and CV as soon as possible. Applications are considered on an ongoing basis.

If any questions feel free to contact Head of Checkout Lending Nordics – New Business, Thomas Lindby.

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Insurance Business Analyst

The area of Insurance is continuously growing and is becoming a bigger business area for the Bank, and a strategic pillar for the future.

Come join Santander Nordic Insurance Department on our growth track! As this position can be located in any of our Nordic locations (Lysaker, Stavanger, Solna, Hvidovre or Helsinki).

We are seeking a Business Analyst with the skills to execute our ambitious plan, and the personality to fit a high performing team. For the right Candidate, plenty of challenges will await.

Building on our capabilities and data insight, the Business Analyst will work closely with various stakeholders to enhance data driven decision making, performance optimization and contributing to the strategy development of Nordic Insurance in Santander.

Being part of a small, but highly functional Insurance team, the Insurance Business Analyst will spearhead the data driven culture within the Insurance business, linking business requirements to data, and take responsibility ensuring order and efficiency in the collaboration with various stakeholders.

Job description :

  • Take ownership of coordination of Budgeting in collaboration with financial control, data management and relevant commercial stakeholders.
  • Translate data into business enhancements in collaboration with relevant stakeholders.
  • Collaborate intensively with the markets to understand business needs.
  • Provide insight and support for existing data and solutions within the Insurance area
  • Drive and develop data insight and utilisation
  • Proto-typing of new data & analytics solutions
  • Creation of reports and dashboards (Data Visualization)

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Scrum Master

Data Management in looking for a Scrum Master. As a Scrum Master you are responsible for ensuring that the Scrum teams follow the processes agreed upon as new Ways of Working, keeping obstacles and distractions out of the team's path. You will work closely with the Data Solution Management Lead and establish metrics to assess and measure the team's optimal performance, and strives to enable an engaged, happy and highly performing team. You will facilitate the Strum ceremonies within the teams and across teams and teach Agile best practices within the department and to important stakeholders. You will also support in creation of both team and program backlogs, ensuring that we have good processes for business requirements, solve the dependencies across Data Management teams and support with managing the workload across the teams. In this role, you will continuously work to improve our Ways of Working, processes and ensure good communication across teams as well as with important stakeholders.

This is a temporary position until August 2025 and can be located in any of our Nordic locations (Lysaker, Stavanger, Solna, Hvidovre or Helsinki).

Responsibilities:

  • Serving as Scrum Master to teams of data specialists
  • Facilitator and coaching of the department and stakeholders in our agile methodologies
  • Preparation for the Program Increment Planning, such as ensuring that the teams are brief on the upcoming features
  • Creation of draft Program Increment plans
  • Facilitation of planning, workshops and goal setting for the teams
  • Escalate and remove roadblocks for the team
  • Ensure good communication and cooperation with other teams and important stakeholders
  • Facilitate team events such as refinement, planning, team syncs and retrospectives
  • Continuously work to improve the ways of working to enable engaged and high performing teams
  • Establish metrics to assess and improve overall performance of the teams
  • Establish good processes and practices for documentation
  • Help to enable product thinking around our data deliveries
  • Support the creation and management of the product backlog

Competencies & Skills:

  • Strong knowledge of Scrum or other agile methodologies
  • Strong knowledge of the Coaching and Facilitation.
  • Ability to coach individuals and teams
  • Ability to motivate people and teams
  • Ability to facilitate more type of team-meetings
  • Excellent emphatic skills
  • Excellent in speaking and written communication and collaboration skills
  • Ability to communicate with all levels of the organization

Experience & Education:

  • Hands-on experience working as Scrum Master and/or Agile Coach
  • Min. 7-10 years of experience with teaching, facilitation, coaching and mentoring
  • Higher degree of Economics or Computer Science & Information Technology education (may be substituted by relevant experience)
  • Certifications or experience as Professional Scrum Master
  • Certifications or experience as Professional Agile Coach

Personal characteristics:

  • Engaged, proactive, self-driven and service orientated
  • Curious and willing to learn
  • Empathic
  • Commercial mindset
  • Team player with very good interpersonal skills.
  • Thrives in a dynamic and changing environment
  • Organized, structured, result oriented
  • Good communication skills

We offer:

  • An opportunity to work in a large, high-performing international company, in a dynamic environment that is constantly changing
  • A corporate culture that is professional and dynamic, yet informal. Bureaucracy is kept to a minimum, as we expect our skilled employees to make long-lasting and impactful decisions to shape our future
  • Highly competent, dedicated, and friendly co-workers with strong collaboration across the Nordics

Interested?

If you have the right profile and enthusiasm, please send your application and CV via the link. You are welcome to contact Eirik Wessel Carlsen, eirik.wessel.carlsen@santanderconsumer.no or Rasa Simulionyte, rasa.simulionyte@santanderconsumer.no, if you have any questions about the position. The job is to be filled as soon as possible, so we therefore encourage you to send your application as soon as possible, but no later than 3.3.2024.

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IT System Specialist, Core Banking Loans & Leasing

Core Banking Loans & Leasing is the asset owner of core banking IT applications in Santander. We operate, maintain and develop the View21 system CoreView, PreView and ReView in line with our banking strategy and operating needs. Core Banking Loans & Leasing are divided into three focus areas; Ops & Support, Development and Release Management. To strengthen our capacity in the Release Management team, we are now searching for a System Specialist for a temporary position until 31.12.2024. This position can be located in Lysaker (Norway) or Solna (Sweden).

As a System Specialist in our Release Management team, you will contribute in activities to upgrade our View21 platform Nordic. You will be a part of a dedicated team of highly skilled specialists, all determined to deliver first class software. The Financial products supported by our View21 platform is Auto, Consumer Loan, Deposit and Insurance.

Your main tasks:

  • Active participation in View21 upgrades, Nordic
  • Support UAT (UserAcceptanceTesters) testers in Upgrade periods
  • Analyze findings in testing and report bugs to system vendor, Banqsoft
  • Supporting end-users in understanding the core applications, CoreView, PreVeiw, ReView.
  • Contribute on reaching team objectives according to the Banks strategies
  • Contribute on continuous improvements on processes and ways of working

Competencies and experience:

  • Basic infrastructure knowledge, servers, databases and software version
  • Experience and knowledge on financial products and processes
  • Experience in utilizing and understanding of complex core banking systems, preferable View21
  • Experienced within problem- and change management
  • Excellent communication skills, written and oral, both in one of our Nordic languages and English.
  • Bachelor’s degree or higher in technical or economy field (can be substituted by relevant experience)
  • Preferable, but not necessary, if familiar with use of SQL, Azure Devops, API/IL knowledge
  • Familiar with ITIL framework is preferable

Personal skills:

  • Think customer and value driven
  • Curious and eager to learn
  • Energetic with high drive, ability to take on independently tasks as well as contribute to team-based work
  • Highly structured way of working, dealing with details in a high pace environment
  • Ability to manage frequent changes of prioritized changes, incidents and tasks § Analytical with problem solving skills

We offer:

  • An opportunity to work in a large, high-performing international company, in a dynamic environment that is constantly changing
  • A corporate culture that is professional and dynamic, yet informal. Bureaucracy is kept to a minimum, as we expect our skilled employees to make long-lasting and impactful decisions to shape our future
  • Highly competent, dedicated, and friendly co-workers with strong collaboration across the Nordics

Interested?

If you have the right profile and enthusiasm, please send your application and CV via the link. You are welcome to contact Hege Green, hege.green@santanderconsumer.no, if you have any questions about the position. The job is to be filled as soon as possible, so we therefore encourage you to send your application as soon as possible, but no later than 3.3.2024.

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Sales Consultant Leasing

Santander Consumer Bank er en del af Europas største finanskoncern. Vi tilbyder en stilling i et spændende og udfordrende miljø med gode og dygtige kolleger. Der er tale om et job, der giver dig god mulighed for faglig og personlig udvikling i en dynamisk virksomhed.

Jobbet

Som Sales Consultant Leasing vil du blive en del af et team på 13 kollegaer. Du vil sammen med teamet være ansvarlig for håndtering af både back office opgaver samt yde en premium kundeservice til vores kunder og forhandlere.

Dine opgaver bliver blandt andet:

  • Opstart og aktivering af operationelle og finansielle leasingaftaler.
  • Daglig kontakt med forhandlere og kunder via telefon og e-mail.
  • Håndtering og opfølgning på igangværende leasingaftaler med kunder og leverandører.
  • Deltagelse i mindre projekter på leasingområdet.
  • Diverse ad-hoc opgaver og kontroller.

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Summer temp - Sales Consultant - Auto

Haemme autorahoituksen luottopäätöstiimiimme uutta vahvistusta kesän ajaksi. Tarjoamamme tehtävä on määräaikainen kesätyö joustavasti 31.8.2024 asti.

Tiimissämme menestyy henkilö, joka on asiakaspalveluhenkinen sekä halukas oppimaan uutta hektisen työn myötä. Työtä tehdään itsenäisesti, kuitenkin vahvasti osana tiimityötä.

Tarjoamme sinulle vastuullisia tehtäviä ja monipuolisia asiakaspalvelutilanteita sekä mahdollisuuden laajentaa rahoitusalan kokemusta. Tehokas tiimi tukee sinua tehtäviin perehtymisessä sekä koulutuksessa.

Työtehtävät:

Luottopäätöstiimin rahoitusneuvottelijana olet vastuullinen luottopäätöstentekijä leasing- ja osamaksusopimuksiin sekä yksityis- että yritysasiakkaille. Yhteistyökumppaneiden palvelua hoidat puhelimitse ja sähköpostitse. Työn kuvaan kuuluu myös työvuoroja lauantaisin sekä erikseen sovittaen mahdollisesti myös sunnuntaisin. Luottopäätöstiimin aukioloajat ovat arkisin klo 8–19 ja lauantaisin klo 10–15.30. Työ tehdään Kulosaaren konttorilla. Koulutuksen jälkeen on mahdollisuus osittaiseen etätyöhön.

Työkokemus ja -taidot:

  • Olet asiakaspalveluhenkinen ja haluat ylittää asiakkaan odotukset

  • Pidät hektisestä työympäristössä työskentelystä, jossa tehdään tiivistä tiimityötä

  • Olet tavoitteellinen ja tottunut työskentelemään paineen alla.

  • Sopeudut muuttuviin tilanteisiin, etkä pelkää rutiineja tai puhelintyöskentelyä

  • Olet oma-aloitteinen, huolellinen sekä itsenäinen työntekijä

  • Kaupallinen koulutus katsotaan eduksi

  • Ruotsin ja englannin kielen taito katsotaan eduksi

  • Rahoitusalan tuntemus katsotaan eduksi

Haastattelut aloitamme mahdollisimman pian ja palkkaamme työntekijän sopivan löydyttyä. Hae työtä siis pian, viimeistään perjantaina 3.3.2024. Laitathan liitteeksi CV ja hakemuskirjeen. Palkka määräytyy rahoitusalan TES mukaisesti. Lisätietoja voi kysyä luottopäätöstiimiin liittyen Mika Raijakselta puh. 0504001579 tai mika.raijas@santanderconsumer.fi.

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Avoin hakemus

Voit jättää meille avoimen hakemuksen. Olemme sinuun yhteydessä, mikäli meillä aukeaa osaamistasi vastaava tehtävä.

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Vores kerneværdier

Think customer

Jeg holder af vores kunder, så jeg går den ekstra mil for at vinde deres tillid og loyalitet. Kunderne efterspørger mere end nogensinde en bank, der er enkel, personlig og fair. Think Customer betyder, at vi går den ekstra mil for at opnå loyalitet og tillid hos de mennesker, vi interagerer med. Hver og en af os skal sætte os i den gennemsnitlige kundes sted og altid tænke på, hvordan vores handlinger påvirker kunderne. Vi skal forudse og opfylde alle spørgsmål, problemer og behov, som vores kunder måtte have. Det betyder at gå ud over det for at levere en service i verdensklasse.

Embrace change

Jeg omfavner nye udfordringer, og jeg ser nye måder at gøre tingene på som en mulighed for at vokse. Verden bevæger sig hurtigt. Ny teknologi, et konstant foranderligt konkurrencelandskab og sociale tendenser har øget samfundets forventninger til virksomheder. Santander har en ambition om at opnå Net Zero inden år 2050, forpligtelser vi skal opfylde. Forandring kræver en indsats og bliver naturligvis mødt med modstand. Forandring kan betyde, at vi laver fejl. Det skal vi ikke være bange for. Fejl er prisen for fremskridt: Vi bør lære af dem, da den største fejl af alle er at ignorere de ændringer, vi skal foretage.

Act now

Jeg handler med ansvar og gør tingene enkle, når det er muligt. Kompleksitet dræber vækst. Dynamiske virksomheder bevæger sig som et fleksibelt kollektiv, fri for bureaukrati og komplicerede processer. Sådan skal vi være. Vi skal tage ansvar for vores egne opgaver og udføre dem hurtigt og ansvarligt, samtidig med at vi opfordrer kollegerne til at gøre det samme. Uanset om det er vores ansvar eller et andet teams ansvar, er vi nødt til at fjerne forhindringer, der bremser os.

Move together

Jeg søger muligheder for at fremme samarbejde og arbejder sammen med andre for at nå fælles mål. Det er kun ved at arbejde som et team, at vi kan løse de sværeste udfordringer. Derfor har vi skabt One Santander. De bedste teams får mest muligt ud af alles færdigheder for at få arbejdet gjort. Mangfoldighed kan være en af ​​vores største styrker, men kun hvis vi samarbejder og lytter til hinanden og bevæger os som én.

Speak up

Jeg er velkommen til at rejse enhver idé eller stille ethvert spørgsmål og opbygge et miljø med respekt og tillid. Jeg er tryg ved at dele og modtage feedback. Alle skal sige fra. Hvor problemer og ideer ikke deles, deles løsninger heller ikke. Alle i virksomheden har et unikt perspektiv, og fordi det er unikt, er det nyttigt. Vi har alle, fra de ældste til de yngste, brug for selvtilliden til at udfordre os selv til at gøre det bedre: Vi skal alle være parate til at give og modtage ærlig feedback, og vi skal alle føle os sikre på, at vores spørgsmål bliver besvaret.

Mulighederne for udvikling er mange

Santander er en virksomhed, hvor der er mulighed for karriereudvikling både i Norden og internationalt bl.a. gennem et globalt talentprogram. Hør Mark fortælle om hans oplevelse med at arbejde på vores globale hovedkontor i Madrid, som en del af hans deltagelse i det globale talentprogram Mundo, i videoen her.

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En nordisk bank med spanske rødder

Vi tilhører den globale koncern Banco Santander, der har 144 millioner kunder og over 200.000 ansatte i 45 lande. Vi er en nordisk bank med mere end 1.400 engagerede kollegaer i Danmark, Norge, Sverige og Finland, som arbejder for at skabe en enkel, personlig og pålidelig bank.

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